🔒 Data Protection • Last Updated January 2026

Bik Taka — Privacy Policy

We prove how much your personal data matters to us through our actions. Everything on this page is laid out clearly and transparently.

Effective Date: 1 January 2026
What Data We Collect

Details on what information is collected during registration, payment, and platform use.

How Your Data Is Used

A transparent overview of how your data is used and who it is shared with.

Your Rights

Full access to view, correct, or request deletion of your data.

Security Measures

Security is ensured through SSL encryption, firewalls, and regular security audits.

Cookie Policy

What types of cookies are used on the website and how you can control them.

Contact & Corrections

Get in touch with us for any privacy-related requests or questions.

This Privacy Policy applies to all users of the Bik Taka platform. By continuing to use the platform, you are considered to have agreed to this policy.

1

Introduction & Scope

Bik Taka (https://biktaka.games) takes the security of your personal data seriously. This Privacy Policy ("Policy") explains how Bik Taka collects, stores, uses, and protects your personal information.

This policy applies to the Bik Taka website, mobile application, and all associated services. We believe transparency is the best policy — which is why everything on this page is written in plain, straightforward language.

Bik Taka complies with international data protection laws and all applicable local regulations. You may contact our Data Protection Officer at [email protected].

Important: Bik Taka never stores your password or full payment card number. This information is transmitted to payment processors in encrypted form only.

2

What Types of Data We Collect

Bik Taka collects your information through several means — directly from you, automatically during your browsing sessions, and in some cases through third parties.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, NID number For KYC verification and age confirmation
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information BKash/Nagad number, bank details Payment Processing
Transaction Information Deposit, withdrawal, and betting history Account Records & Security
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Data Session duration, page visits, preferences To enhance your experience

Automatically collected data includes your device's IP address, browser type and version, access timestamps, and your activity on the platform. This information is primarily used to ensure security and detect fraud.

3

What your data is used for

Bik Taka uses your information only for specific, legitimate purposes. We collect only what is necessary and never use your data beyond those stated purposes.

  • Account Management: To manage registration, login, and account security
  • Service Delivery: To process betting, gaming, and payment transactions
  • KYC & Legal Compliance: For age verification, identity confirmation, and compliance with applicable laws
  • Security & Fraud Prevention: To detect suspicious transactions or multiple accounts
  • Customer Support: To address your complaints and respond to your enquiries
  • Promotional Communications: To send you offers and updates with your consent (you may opt out at any time)
  • Service Improvement: To analyze and improve your experience on the platform

Our Commitment: Bik Taka does not sell your data to any third party, and never will.

4

Data Sharing & Disclosure Policy

Bik Taka shares information with specific third parties only in limited circumstances. In each case, only the minimum necessary information is shared.

Who your data may be shared with:

  • Payment Processor: Dutch-Bangla Bank, bKash, Nagad — to process transactions. Each of these partners adheres to strict security standards.
  • KYC Provider: Authorized third parties for identity verification
  • Technology partners: Hosting, analytics, and security services — under contract only
  • Law Enforcement Agencies: When legally required by court order or valid legal claim
  • Licensing Authority: Information required for regulatory authority audits

All third-party agreements include data protection clauses. Third parties may not use or share your information elsewhere without Bik Taka's authorization.

Please note: Only your username and score appear on the leaderboard. Your real name, phone number, and financial details are never displayed publicly.

5

Data Retention Period

Bik Taka does not retain your data longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.

  • Account Details: For the duration of your active account and up to 5 years after closure (for legal compliance purposes)
  • Transaction records: Minimum 5 years (as required by financial regulatory law)
  • KYC documents: 5 years after account closure
  • Technical logs: Typically 90 days to 1 year
  • Marketing Preferences: Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

6

Security Measures

Bik Taka uses industry-leading technology and practices to keep your data safe.

SSL/TLS

256-bit encryption on all connections

Firewall

Multi-layered Network Protection

Data Masking

Sensitive Data Masking

2FA Protection

Two-factor login verification

Security Audits

Regular third-party audits

Encrypted Storage

Stored data is encrypted

7

Cookies & Tracking Technologies

Bik Taka uses cookies and similar technologies on its website to enhance your experience and ensure the platform functions correctly.

Cookie Types & Purposes:

  • Essential Cookies: For login sessions and security — these cannot be disabled as they are essential for the platform to function
  • Functional Cookies: Remembers your language preference, theme, and settings
  • Analytics Cookies: To review platform usage and drive improvements — no personally identifiable information is involved
  • Security Cookies: To detect fraudulent logins and bot traffic

Non-essential cookies can be disabled through your browser settings, though some features may become limited as a result. To manage your cookie preferences in detail, use the cookie banner displayed on your first visit.

8

Your Rights

Bik Taka gives you full control over your personal data. You have the following rights:

Right to Access

You can find out exactly what data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that your data not be used for specific purposes.

Right to Portability

The right to receive your data in a machine-readable format.

Right to Object

You may object to marketing communications and profiling.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We will respond within 30 days of receiving your request. Please note that legal obligations may prevent us from deleting certain data in some cases.

9

Children's Privacy

Bik Taka strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at registration and reconfirmed during the KYC process.

If Bik Taka suspects that an account has been opened by a minor, the account will be suspended immediately and all collected data will be deleted.

If you believe a child is using Bik Taka, please contact us at [email protected].

10

Policy Changes & Updates

Bik Taka reserves the right to update this Privacy Policy as needed. Any changes will be reflected by an updated "Effective Date" at the top of this page, and registered users will be notified by email of any significant changes.

It's a good idea to check this page periodically. The latest version is always available at https://biktaka.games/privacy-policy.

For any questions regarding the Privacy Policy:

Please note: This Privacy Policy governs Bik Taka's Terms & Conditions and Responsible Gaming Policyapplies jointly with.

Play with peace of mind — your data is safe with us

Your privacy is protected at Bik Taka. Register now and enjoy the best gaming experience in Bangladesh.

FAQ

Some common questions about match cancellations and personal data.

If a match or event is cancelled or postponed indefinitely, Bik Taka will generally refund the full stake for that bet. However, rules may vary slightly depending on the sport or market. For cricket: bets are typically voided if less than 50% of the scheduled overs are completed; if more than 50% are completed, the result may be determined by the Duckworth-Lewis method. For live betting, if an event is cancelled after a bet has been placed, the stake will be refunded. For eSports (Valorant, Mobile Legends), in the case of a technical walkover, the official result will be considered final once announced. In all cancellation cases, the refund will be credited to your wallet within 24 hours.

To change the mobile number registered to your account, please contact us via Live Chat or email [email protected] — this cannot be done independently for security reasons. When submitting your request, send an email from the address registered to your account and include both your old and new numbers. An OTP will be sent to the new number, and once verified, your number will be updated. Changes to KYC-related details such as your name, date of birth, or NID number require additional verification. The entire process is typically completed within 24 hours.
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